Privacy Policy
Last modified: 27.10.2025.
This Privacy Policy describes how Herbafertil (“we”, “us”, “our”) collects, uses and protects your personal information when you visit our website. herbafertil.com, when you contact us or use our services.
If you do not agree to these Terms, please do not use our website. By using the website, you acknowledge that you have read and understood these Terms.
Who we are and how to contact us
If we appoint a Data Protection Officer (DPO), we will publish and update his/her details here.
What data do we collect?
- The information you provide to us:
- Contact information: name and surname, email, telephone, company name, message/inquiry.
- Purchase or interest data for the product/service (if applicable).
- Data collected automatically:
- Technical data: IP address (truncated/anonymized where possible), browser type and version, language settings, operating system, referral URLs.
- Usage data: pages visited, time spent on the page, clicks, events, type of content you view.
- Cookies and similar technologies (see Cookie Policy).
- Data from third parties:
- Analytics and advertising partners (e.g. Google Analytics/Ads, Meta, etc.) – in accordance with your consent and cookie settings.
- Payment or logistics providers (if applicable).
We do not collect special categories of data (e.g. health data) unless you provide it to us voluntarily and with a valid legal basis.
Purposes and legal bases of processing
- Responding to your inquiry and providing support: legitimate interest and/or carrying out pre-contractual actions.
- Contract fulfillment and delivery of products/services: necessary for the execution of the contract.
- Website improvement, security and statistics: legitimate interest; where applicable, with consent via cookies.
- Marketing and personalized advertising: your consent; you can withdraw it at any time.
- Fulfilling legal obligations: e.g. accounting, tax regulations, requests from competent authorities.
Who do we share data with?
- Service providers (processors) acting on our behalf: hosting, analytics, security, email delivery, CRM, payments, logistics. They are contractually obligated to maintain confidentiality and process data only according to our instructions.
- Advertising and analytics platforms: only with your consent via cookies.
- Legal and supervisory institutions: when legally required or to protect our rights.
- Business Transfers: In the event of a merger, acquisition or sale of assets, your information may be transferred subject to appropriate safeguards.
We do not sell your personal information.
International transfers
If data is transferred outside the EEA/UK, we rely on applicable safeguards (eg EU Standard Contractual Clauses, adequacy decisions). You can request a copy of the safeguards via our privacy email.
How long do we keep data?
We keep the data for as long as necessary for the purposes for which it is processed:
- Contact inquiries: up to 12 months after the last communication, unless a longer period is required to defend legal claims.
- Contract/purchase data: according to legal deadlines (e.g. accounting documentation 10 years or in accordance with local law).
- Marketing data: until withdrawal of consent or objection, and in accordance with local regulations.
- Cookies: according to the deadlines specified in the Cookie Policy.
Your rights
Depending on the applicable legislation (e.g. GDPR), you have the right to:
- Access, correction, deletion (“right to be forgotten”), restriction of processing.
- Data portability.
- Objection to processing based on legitimate interest and direct marketing.
- Withdraw consent at any time (does not affect the lawfulness of processing prior to withdrawal).
- Filing a complaint with the data protection supervisory authority in your country or the competent authority.
Data security
We implement technical and organizational measures to protect data (HTTPS, access control, encryption where applicable, backups). However, no transmission over the Internet is 100% secure.
Third-party links
Our website may contain links to third party websites. We are not responsible for their privacy practices. We recommend that you read their privacy policy.
Changes to these Rules
We may update these Terms from time to time. The updated version will be posted on herbafertil.com with the date “Last Modified”. By continuing to use the website, you accept the changes.
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